Episode 1

What Everyone Wants to Know with Chad Netherland

May 4th, 2026

56 mins 49 secs

Season 1

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arts and crafts community pancake pantry pigeon forge vs gatlinburg visit gatlinburg travel podcast gatlinburg attractions hiking smokies family vacation ideas southern travel hidden gems smoky mountain vacation chad netherland tennessee travel great smoky mountains gatlinburg

About this Episode

What does a Guinness World Record for breaking ice have to do with running one of America’s most visited mountain towns? In our premiere episode, hosts Caroline Bean and Brent Thompson sit down with the President and CEO of Visit Gatlinburg, Chad Netherland, to uncover the "Secrets and Soul" of the Smokies.

You’ll discover the strategic vision behind Gatlinburg’s massive growth, why the town’s "walkability" is its secret weapon, and the real reason there are so many pancake houses on the Parkway. We also tackle the ultimate local mystery: What is the deal with that legendary parked BMW? Whether you’re a lifelong visitor or a first-timer, you’ll learn how this town of 4,000 residents manages to welcome over 10 million guests a year while keeping its authentic charm.

Subscribe now to get your insider pass to the Smokies, and visit Gatlinburg.com/podcast to enter our exclusive giveaway!